Rocket Mortgage launched in 2015 as the face of Quicken Loans’ online mortgage application. It is now largely integrated with Quicken, along with having the same underwriting standards. The main draw of Rocket Mortgage is that the entire mortgage process can take place online. Customers can complete the application without speaking to a single service representative. However, the option to speak to a representative is available.
Headquartered in Detroit, Quicken Loans is the largest online mortgage lender, according to National Mortgage News. Founded in 1985, the company has grown to originating 375,656 loans in 2019 alone.
While Rocket Mortgage is marketed as an online-only service, with the option to call or chat online if you choose, you can also apply for a mortgage from Quicken Loans directly. Just like Rocket Mortgage, the process is done remotely, but relies more on phone if you choose this option.
What sets Quicken and Rocket Mortgage apart from the competition is “YOURgage,” a feature which allows you to pick your mortgage term for a fixed-rate loan. This unique product allows you to choose a term from 8 to 30 years, whatever works best for you. When you apply for a loan, you can see how your payments would change if you adjust term, rate or closing costs.
You can generally apply for all the same loans offered by Quicken through Rocket Mortgage’s online application system. Therefore, you have plenty of options whether you’re looking for a conventional loan, or something more specialized for your situation. Your loan options include:
Fixed-rate mortgage: This popular mortgage type locks in your interest rate for the entire life of the loan. This means your monthly principal and interest payment stays the same, which many find useful for budgeting and planning. You will find the standard 15-year and 30-year fixed-rate mortgage options. This is also the type of loan YOURgage uses, but with adjustable terms.
Adjustable-rate mortgage: This type of mortgage, the ARM, does just what the name suggests: adjusts the interest rate. When you reach the end of your initial fixed-rate term, your interest will go up or down (also known as adjusting) once per year. You’ll find five-year or seven-year ARMs at Quicken and Rocket.
Federal Housing Administration (FHA) loan: An FHA loan helps those with limited down payment funds and lower credit scores qualify for a home loan. Quicken states that credit scores as low as 580 may qualify for a loan, but it will depend on your situation. Your options include 30-, 25-, 20- and 15-year fixed-rate terms as well as five-year ARMs. If you qualify, you can buy a home with as little as 3.5% down.
Veteran Affairs (VA) loans: The VA backs these loans for qualified veterans and active duty service members. Rocket Mortgage offers 30-, 20- and 15-year fixed-rate loans as well as five-year ARM VA loans. You can also find jumbo VA loans at Quicken. Some of the benefits of this type of loan include no down payment or monthly private mortgage insurance.
Jumbo loan: While Quicken offers jumbo loans, you may have to speak with a representative at Rocket Mortgage to see if you qualify for this type of loan. Jumbo loans are for mortgages that exceed the conforming loan limit in the area you plan to buy in. You’ll need at least a 700 credit score to qualify, as well as a decent debt-to-income ratio. Loans be as high at $3 million for qualified customers.
Refinance: Rocket Mortgage has refinancing options for a conventional refinance.
YOURgage: Quicken’s option to customize your loan can also be done on Rocket Mortgage. You choose your fixed-rate loan conventional loan term, anywhere from eight and 30 years, to suit your financial situation. You can also pay as little down at 3%. With YOURgage, you also have the option to refinance up to 97% of your home value.
You can do everything online with Rocket Mortgage — that’s the basis behind its creation. Back in 2015 during its release, Quicken explained, “we’re obsessed with finding a better way to help our clients get a mortgage. That’s why we build Rocket Mortgage, a completely online, self-service mortgage experience.” That said, you can still talk to a home loan expert by phone or via online chat at any time in the process.
The online process starts with the application for initial mortgage approval, which as advertised, takes minutes. After that, you can start the full application process and home-buying process which takes longer. How long from approval to mortgage close depends on your financial situation as well as home-related factors such as the appraisal.
You can provide all the necessary financial documentation through the online interface called Rocket Mortgage (formerly known as MyQL). Through this portal, you can access the status of your loan 24/7. For updates on the go, you can download the app for Android or Apple users.
Rocket Mortgage looks at a number of factors to determine what loan products you qualify for. FHA loans have the lowest minimum credit score, at 580. Most conventional loans will require a score in the good credit range, or better. You’ll find the lowest rates and most reasonable terms will be available to those with higher credit scores. This is one of the reasons most lenders urge homebuyers to improve credit scores prior to applying for a loan. It saves you a significant amount of money over the course of a mortgage.
Another factor that’s considered is your debt-to-income ratio. This is your total monthly debt compared to your total monthly income. It’s looked at to determine whether you can afford a monthly mortgage payment. Car payments, student loans, credit card debt and child support all fall under debt that’ll come under consideration. You can find your percentage by calculating your monthly liabilities and dividing by your gross (pre-tax) monthly income.
Down payment savings is another factor for loan qualification. The norm is 20% of the home purchase price, but certain programs, such as VA loans and FHA loans come with low or no down payment requirement. For those who don’t qualify for a government-backed mortgage loan, you’ll need private mortgage insurance if you put less than 20% down.
When you’ve finished entering the required information, you’ll see a countdown. After a few minutes or so, Rocket Mortgage will display which loans you qualify for. This could include fixed-rate or adjustable-rate mortgages, or specialized loans such as VA or FHA. There’s a slider bar that can help you see what happens if you change the loan term, interest rate or closing costs.
If you find an option that suits your needs, you can lock your rate in and send your application for approval. Rocket advertises that you’ll find out if you’re approved within minutes. If you are, you can print out an approval letter to help prove your intent to purchase to a realtor. When you have a purchase contract to buy a home, you’ll work with Rocket Mortgage to finalize the loan. That includes setting up a closing date and moving forward with the house-centric portion of the home-buying process, such as the appraisal and home inspection.
Quicken Loans, which powers Rocket Mortgage, is the overall largest online retail mortgage lender. With that size comes a number of mortgage and refinance options that help homebuyers with low credit scores or low income. That’s advantageous if you’re looking for a company with a wide range of loan options. You can also find specialized loans such as VA and FHA, which are great options for certain customers.
Compared to its online competitors, such as Better.com, a mortgage startup, Rocket Mortgage has some of the most diverse offerings. For example, Better.com, while offering online preapproval and loan applications, doesn’t offer VA or USDA loans. That means if you don’t have a excellent credit score, or are looking to use government loan options, you’re out of luck.
However, Rocket Mortgage doesn’t look as good when compared to a full retail bank, such as Truist or PNC (which both offer online applications). These banks offer checking, savings and retirement products alongside mortgages, which is attractive if you’re trying to keep all your finances in one spot.
Additionally, many big banks include home equity loans and home equity lines of credit (HELOCs) as customer options, which Rocket Mortgage and Quicken Loans doesn’t offer. Finally, although a representative stated that Quicken Loans is starting to offer USDA loans, you won’t find that option on Rocket Mortgage. Rural homebuyers will have to look elsewhere for that product offering.
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